You may be able to use the websites and information below to help solve your problem or find out more about your rights and responsibilities.


Debt advice

The Money Advice Trust helps people across the UK to tackle their debts and manage their money wisely.

National Debtline provides a free, confidential and independent helpline for people with a debt problem.

Payplan is an advice organisation that provides free, confidential and independent advice over the phone and online.

StepChange Debt Charity is a registered charity that provides free and anonymous advice over the phone and online.

Employment advice

ACAS provide information, advice, training, conciliation and other services for employers and employees to help prevent or resolve workplace problems.

Housing advice

Colchester Council’s online calculator for Housing and Council Tax Benefit.

Shelter provide further advice on their site.


Welfare benefits advice

Entitled to Welfare benefits calculator.

Turn2us is a charity that helps people in financial need to access welfare benefits, charitable grants and other financial help.

Other helpful sites

Advice Guide The Citizens Advice website which brings you the self-help information you need to solve your problems.

Advice Now Make sense of the law and your rights.

Child Maintenance Options is a free service that provides impartial information and support to help separated parents make decisions about their child maintenance arrangements.

Colchester Borough Council.

Colchester Foodbank Telephone 07957 809041

Colchester YMCA.

Dame Vera Lynn Trust for children with cerebral palsy Supports babies and children under 5 years with cerebral palsy, and other motor learning difficulties, and their families together at their school based in Sproughton, Ipswich.

Department for Work and Pensions.

Essex Young People’s Drug and Alcohol service. Drug and alcohol support for young people under 18 years of age and their families.

Essex Connects Do you need to contact a self-help group or local organisation for advice on living with a health condition? Are you trying to find a local charity or group to support a client or patient? Essex Connects is a searchable directory to help you to get in touch with hundreds of local charities, voluntary groups and community sector services.

Lion Walk Activity Centre Service aimed at 50+, providing activities such as line dancing, arts and crafts, bingo and hairdressing services. Tel: 01206 282578 For all government services and information.

UK Visas and Immigration information.

Special Needs Counselling Specialist counselling service for individuals with chronic health conditions or disability, their family members, support workers and anyone affected by fostering.

Tax Aid Help understanding UK tax.

If this content does not answer your question, complete our advice form and we can help you plan what you need to do next.

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Citizens Advice Colchester
Blackburn House,
Ground Floor,
32 Crouch Street,
Colchester, CO3 3HH
Telephone: 0344 477 0808