To submit your enquiry, please complete the form below. Please include as much detail as possible, and in particular please state any timescales or deadlines that may apply.
For urgent assistance you should use our webchat, telephone or drop in service.
If you have used our service before and have a reference number, please state this as it will enable us to locate your previous enquiries and any responses we have sent.
If you do not receive a reply within five working days, please check your spam/junk folder because our reply might be in these locations.
When submitting a request, all boxes with a * must to be completed for CAN to receive your request.
If you do not complete the "preferred contact method" section you will not receive an email by return.
We are regularly making improvements to this site, which may affect the delivery of this service. If you do not receive advice within five working days, can you report this to firstname.lastname@example.org so we can investigate this further.
Please note: if you have an emergency you should visit your local Citizens Advice or use the Citizens Advice webchat service, which can be accessed through www.citizensadvice.org.uk.
We do not offer appointments through this service.