Welcome to Colchester Advice Network

Colchester Advice Network

The Colchester Advice Network (CAN) is an online advice service hosted by Citizens Advice Colchester offering free, confidential advice by email and telephone. Just select get advice, submit your enquiry and we will aim to contact you within five working days.

Please note that if your enquiry is urgent you should either drop in to our office or telephone us on the number below. We are unable to make appointments through CAN with the Citizens Advice. 

This service was created by a partnership of nine local agencies, with support from the Big Lottery Fund Advice Services Transition Fund. You can find out who the partners are here: Who we are

This service is fielded by volunteer advisers. If you would like to join our team to help run this service please send an email to volunteering@colchestercab.org.uk for an application pack.


Donation photograph

CAN is supported by client donations and grants from local stakeholders. If you are able to make a donation please send this to Citizens Advice Colchester, Ground Floor, Blackburn House, 32 Crouch Street, Colchester, CO3 3HH.

Age UK Autism Anglia Colchester Citizens Advice
CCVS Essex Offender Services Open Road
Shelter Signpost y.e.s.


New website and changes

Feb 9, 2016

Please read on to find new changes to our website. 



Citizens Advice Colchester
Blackburn House,
Ground Floor,
32 Crouch Street,
Colchester, CO3 3HH
Telephone: 0344 477 0808